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SELVQX STUDIO Technical Support
SELVQX · SUPPORT

Help for walls, leftover yards, compare seats, voice notes, and coins.

Start with the checklist below. If a wall still will not pin, an export will not save, or a coin pack did not credit, write to us with the details at the bottom of this page.

Wall Deck and pinboard

  • Create a wall from Wall Deck, then pin fat quarters from the vault. The same fat quarter cannot sit twice on one wall.
  • Drag a brick to swap seats. Width changes happen in pairs on the same row.
  • Leftover yards equal the bolt minus yards used on pinned bricks. Add stock on Fat Quarters with typed yards or +¼ yd before pinning more.
  • A finished wall is one photo you take or pick. Selvqx does not draw a finished quilt for you.

Fat Quarters and Value Compare

  • Each cloth keeps Light / Medium / Dark, grain heading, fiber note, and leftover yards.
  • Value Compare uses a menu on each seat. Your last left, right, and third picks stay on this device until you change them or clear all data.
  • Two seats are free. A third seat on the same row unlocks once for 8 Selvqx Coins, then keeps the cloth you chose.
  • The readout lists value jump, grain turn, leftover bars, fiber, and whether those ids can share a wall.

Voice notes

  • Open a wall, then Voice Note. The first recording on that wall is free.
  • Later notes spend 6 coins when the recording finishes successfully, not when you tap Stop.
  • Duration uses the file length, shown as minutes and seconds. Delete removes the sliver and the audio file on this device. Coins are not refunded.
  • An optional remark is text you type. It is not a transcript of the audio.

Exports and Photos

  • Wall poster and nine-patch beat card: confirm the preview, then Selvqx can save the image to Photos.
  • Cutting PDF includes the pinboard, brick thumbs, grain, cut size, and yards. Share it with the system sheet after the coin spend confirms.
  • If save fails, open iOS Settings → Selvqx and allow Photos (Add) or Photos (Read) for the step you need.

Camera, Photos, and microphone

  • Camera: fat-quarter shots, bricks, finished walls, Plaza snapshots, Me avatar.
  • Photos read: picking an existing picture instead of a new shot.
  • Photos add: saving a poster or beat card after preview.
  • Microphone: wall voice notes only. If the system switch is off, Selvqx cannot record until you turn it on in Settings.

Selvqx Coins

  • A new piecer starts with 53 coins on this device.
  • Coin packs are Apple In-App Purchases. After Apple confirms, Selvqx credits that pack once and adds coins to the Me wallet.
  • Typical spends: wall poster 18, cutting sheet 19, third compare seat 8, extra voice note 6. Beat cards do not spend coins.
  • If a pack did not appear, wait for the App Store sheet to finish, keep a network path, then reopen Me. Include the product name in your email if it still missing.

Plaza

  • Agree to the community guidelines before you publish.
  • Public posts show on Plaza. Private posts stay on your Me list.
  • Like and favorite use the buttons on the card and the detail page. Collect creates a new wall from a post; it does not pin onto an existing wall.

Clearing data

Me → delete all data asks twice. That removes local walls, your added fat quarters, your posts, coin credits, compare seats, and unlocks on this iPhone. Sample cloth and sample Plaza posts that ship with Selvqx return after a clear.

Contact

Email hello@selvqx.app with:

  • iPhone model and iOS version
  • The screen you were on (Wall Deck, Fat Quarters, Value Compare, Voice Note, Me, Plaza)
  • What you tapped and what you expected
  • For coins: the pack name and the time of the App Store sheet

Write to support